Remodelling is an excellent way of repurposing unworn jewellery, either into a completely new style, or a simple re-make so that it retains the original essence but ensures its longevity.

In order to assess your jewellery for remodelling, we would require your items to be brought into the studio (or sent to us) so we can check any gemstones and diamonds for wear, tear or damage and for their suitability to be removed and re-set. There are certain gemstones such as Opals that aren’t suitable for remodelling due to their delicate nature. 

RE-SETTING YOUR STONE(S)

There are risks involved with re-modelling jewellery (of any age). Whilst we take great care when removing stones from their original setting, on occasion stones may break, chip or fracture. Therefore re-modelling is carried out at the customer’s own risk and we cannot take responsibility for damage to stones during these processes. If a stone does break and you would like to replace it we can quote for this and source a suitable replacement for you.

Prior to removing any stones we will always email for written confirmation to allow us to proceed.

Once any diamonds/gemstones have been successfully removed from their original setting we will give the stones a clean, and take measurements ready to proceed with your bespoke design.

RECYCLING METAL

There are strict limitations to what can be done with your metal. We are only able to create a wire or flat sheet from a melt – it is not possible to use your own metal for new castings as this is an intricate process that requires new metal alloys for a clean cast. We could however, for example, use it to create a new shank for a ring.

With any melt there may be some slight imperfections on the surface of the metal in the final finish. This is completely normal and part of having a unique piece of jewellery created using your own metal.

In pieces of jewellery where we are not using your metal, we can apply the scrap value as a deduction to your overall costs. We will test and weigh all metal provided to us. We can also return any scrap metal to you should it be sentimental.

HALLMARKING

All new metal castings require to be hallmarked. In the instance your own metal in used for the manufacture of a new shank / band or wedding ring liner, the Assay office will assess and grade this gold and stamp accordingly. This may include a Part Mark, where there are two metals dowered together.

CANCELLATIONS & REFUNDS

If you decide you no longer wish to remodel an item of jewellery within your bespoke design we can return it to you, provided we have not begun the removal of stones or scrapping of metal. It will be returned to you at your own cost. Should you wish to cancel your full project, any deposits paid will be non-refundable.

Remodelled jewellery once completed will not be eligible for a refund.